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Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover improper use, or other issues that are not attributable to a manufacturer defects.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Generally orders are dispatched within 2 business days (but can take up to 5 business days) from when the order is placed.

Metro Areas: 3-5 Business Days from when the order is dispatched.
Rural Areas: up to 14 Business Days from when the order is dispatched.

You can reach our customer service team through our contact us page or by emailing us at Admin@foamycarcare.com.au